America’s Premier Customer Service eLearning Platform
The ServiceSkills system delivers proven techniques to help your team navigate challenging customer service and peer communication situations. This online system includes all the tools necessary to raise your organization’s customer service levels and Net Promoter Score (NPS).
Equip your team with the skills to:
Boost customer satisfaction levels
Enhance workplace respect
Improve team effectiveness
Maximize coaching and mentoring
Reduce costly staff turnover
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WHY
1
HIGHLY EFFECTIVE
ServiceSkills will help your organization improve customer satisfaction levels, raise productivity and reduce costly employee turnover. This interactive platform has been validated by millions of learners.
2
TRULY AFFORDABLE
This customer service training platform is available in a cost-effective, annual subscription. All-inclusive access to hundreds of customer service training, team building and communication skills eLearning modules.
3
SIMPLE & INTUITIVE
Behavior change & skill retention are reinforced with streaming media, quizzes, feedback & key points. Managers assign courses, monitor performance & track progress via a robust learning management system.
CUSTOMER TESTIMONIALS
Excellent Soft Skills Training
"We implemented the Serviceskills.com modules a year ago to provide soft skills training for a learner base of 200 employees. We deployed the modules via our internal LMS and were able to provide training for our employees during the workday in small chunks without having to attend an all-day, off-site seminar or workshop. Everyone in the organization was talking the same language and putting..."
Lori D.
Manager, Training & Compliance, Crowley Maritime
Great All-Around Service Training
"ServiceSkills has proven to be an extremely user-friendly platform that covers a wide variety of topics. From an admin perspective, course setup and catalog creation are a breeze. From a user perspective, the courses are simple to navigate and the user manual provided by ServiceSkills helps answer any questions that may come up. We implemented the first learning path just under a year ago and..."
